Vital Policies to know so you don’t get caught in a tight spot
Vital Policies in General
Vital Cancellation, No Show and Late Policies
Memberships
Vital Gift Certificates
Vital Policies in General
All sessions require pre-payment or credit card on file to be booked
Tipping is optional and, of course, appreciated
Your Certified Stretch Practitioner is subject to change without notice.
All single sessions, Flex Packs, and Monthly Passes are non-refundable
Vital Cancellation, No Show and Late Policies
Cancellations for appointments may be made by emailing info@thevitalstretch.com, through your personal profile in The Vital Stretch app, or texting 203-428-4554
Cancellations greater than 12 hours will be credited to your account
Cancellations less than 12 hours from your appointment time will be charged to your account.
Missed sessions will be charged against your account
Late policy. Please arrive early as your session time is reserved for you and can’t be made up.
Memberships
Monthly Passes are month to month (“M2M”). You may cancel your M2M Pass at any time with a 30 day advance written notice.
In the event of cancellation, refunds will not be provided.
Notice to Cancel shall be given by emailing to info@TheVitalStretch.com.
Vital Gift Certificates
Gift Certificates are available anytime at our front desk.