Vital Policies to know so you don’t get caught in a tight spot
Vital Policies in General
Vital Cancellation, No Show and Late Policies
Vital Gift Certificates
Vital Policies in General
Sessions are transferable in accordance with our Family Share program
All sessions require pre-payment or credit card on file to be booked
Tipping is optional and, of course, appreciated
Your Certified Stretch Practitioner is subject to change without notice.
All single sessions, packages, and club memberships are non-refundable.
Club memberships are month to month and may be cancelled in writing at least 7 days prior to the next scheduled payment in accordance with agreement terms
Vital Cancellation, No Show and Late Policies
Cancellations may be made by emailing info@thevitalstretch.com , through your personal profile in The Vital Stretch app, or by speaking personally to a Vital Stretch representative
Cancellations greater than 12 hours will be credited to your account
Cancellations less than 12 hours from your appointment time will be charged to your account. However, remember you can utilize family share so your spouse, partner or kids can enjoy the session
Missed sessions will be charged against your account
Late policy. Please arrive early as your session time is reserved for you and can’t be made up.
Vital Gift Certificates
Gift Certificates are available anytime at our front desk.
